Technology

The firm advises on cybersecurity governance and the contractual responsibilities associated with information systems and outside services. The work addresses how security obligations are described, assigned and documented, including commitments made to customers and requirements imposed on providers. Counsel considers whether the relevant agreements identify the information and systems involved and establish a meaningful basis for accountability.

Security provisions may address access, incident reporting, cooperation, evidence of controls, remediation and the allocation of losses. These provisions require attention to the underlying service: the party with contractual responsibility may depend on another party’s systems, personnel or decisions. The firm helps clients examine those dependencies and align contractual terms with the organization’s governance and response arrangements.

Privacy counsel begins with the information a business collects, the purposes for which it is used and the parties with whom it is shared. LaFontisee Law advises on the agreements, notices and internal policies that govern those activities, considering applicable obligations together with the client’s actual information practices.

In commercial and technology relationships, the work includes the allocation of responsibility for permitted use, access, retention, disclosure and the return or deletion of information. Particular attention is given to the relationship between a provider’s standard terms and the client’s commitments to its own customers. The objective is a consistent set of obligations that can be understood and administered by the people responsible for the information.

The adoption of artificial intelligence introduces contractual and governance questions that depend on the particular tool, the information supplied to it and the decisions its output may influence. The firm advises on the terms under which AI services are obtained and used, including confidentiality, provider use of submitted information, rights relating to outputs and restrictions affecting the intended application.

Internal governance is considered alongside the provider agreement. Authorized uses, review responsibilities, access to sensitive information and escalation of uncertain results may require different treatment across business functions. Counsel helps clients identify those distinctions and document an approach to adoption that accounts for business utility, information obligations and the consequences of relying on generated material.

The firm reviews and negotiates agreements for technology products and services, addressing the relationship among the commercial proposal, contractual terms and implementation requirements. The work considers scope, licensing and use rights, delivery responsibilities, acceptance, service levels, support and the procedures for managing changes. Pricing and performance provisions are assessed in light of the obligations required from both the client and the provider.

Continued access and the ability to exit a relationship also warrant attention at the outset. Renewal, termination, data retrieval, transition assistance and dependencies on third-party services can affect a client’s options well beyond the initial term. Counsel addresses these provisions together with security, privacy, confidentiality and liability terms so that the agreement reflects the full service relationship.

LaFontisee Law advises on the relationship between legal requirements, contractual commitments and technology operations. The firm helps clients assess which obligations apply to the activity under consideration, where responsibility sits within the organization and how relevant requirements should be reflected in policies and agreements.

The work considers implementation as well as documentation. A policy may assign responsibility without identifying the information needed to carry it out; a customer agreement may contain assurances that depend on an outside provider. Counsel helps identify these gaps, establish priorities for resolution and support communication among the business and technical personnel responsible for carrying the requirements into practice.